Privacy Policy

Neo Ross International Ltd., with the organization code 15354338, conducts activities worldwide.

Each time you visit the website www.neoross.com and use its services, you entrust your personal data to the website operator, who owns the website, and agree to the terms described in this Privacy Policy.

By providing personal data (including data provided directly or indirectly when visiting the website and using its services), the data subject agrees and does not object to the Data Controller processing and managing them in accordance with the purposes and manner specified in this Privacy Policy, the data subject's consent, and as provided by law.

If you do not agree with these terms, please do not visit this website (www.neoross.com), nor use the content and/or services of the website.

We respect your privacy and commit to processing the provided data accurately, fairly, and lawfully.

For any questions related to the processing of personal data, you can contact: mailing@neoross.com

HOW WE COLLECT YOUR PERSONAL DATA?

In almost all cases, we process only the personal data that you provide to us when you use our website services. Additional data may be generated during the provision of services, for example, when contacting us through the provided contacts, etc.

The scope of the personal data processed depends on the services you use and the information you provide. You are not required to provide any personal data, but in such cases, certain services may not be available to you.

WHAT DATA DO WE PROCESS AND WHY?

We process data only when there is a legitimate criterion for processing:

To ensure the provision of services and the fulfillment of contractual obligations;
With the individual's consent;
When processing personal data is required by relevant laws;
When personal data needs to be processed due to a legitimate interest of ours or a third party.

Personal information is requested when sending inquiries or purchasing services or goods in this online store, only when placing an order. This online store commits not to disclose the buyer's personal data to third parties, except in cases where the information is necessary for a partner providing goods delivery or other services related to the proper fulfillment of the buyer's order.

The buyer can register on this website. By registering, the buyer must fill out the registration form. The buyer agrees to provide accurate, precise, and comprehensive information about themselves in response to the questions posed in the registration form. The buyer also commits to updating this information if it changes. If the buyer provides incorrect information, the online store has the right to suspend or terminate the buyer's registration and refuse to provide its services.

DEFINITIONS

"Inquiring person" – a natural or legal person interested in the services provided by the Data Controller or wishing to contact the Data Controller on other matters.

"Client" – a person who has purchased goods, services from the Data Controller, or has entered into a contract with the Data Controller for the organization of events (lectures, seminars, consultations) service provision.

"Caller" – a person calling the contact phone number provided on the Website for the provision of the Data Controller's services and/or other inquiries.

"Registered for events online" – a person who has registered for an event on the Website in the manner specified.

Attention! Individuals who are younger than 16 years old cannot provide any personal data through the Data Controller's Website. If you are a person younger than 16 years old, you must obtain consent from your parents or other legal guardians before providing personal information.

WHEN YOU BROWSE OUR WEBSITE

To ensure a more comfortable browsing experience on websites, provide more attractive offers, and learn more about the behavior of website users, analyze trends, and improve both the websites and your service experience, we process aggregated and anonymized data such as IP address, visited pages, browsing duration, devices and applications used for browsing, geographical location, age, gender, language, general interests, etc.

Automated analysis and use of these data for remarketing purposes are performed using third-party services and tools (e.g., Google, Facebook) such as Google Analytics, Google AdWords, Google Tag Manager, Facebook Pixel.

Your personal data are collected with the help of cookies. Cookies are small pieces of textual information created automatically while browsing a website and stored on your computer or other end devices.

For more detailed information about cookies, visit AllAboutCookies.org.

If you do not agree that cookies be recorded on your computer or another terminal device, you can change your internet browser settings and disable all cookies or enable/disable them one by one. However, we note that in some cases, this may slow down the speed of browsing the internet, limit the functionality of certain websites, or block access to the website.

WHEN YOU AGREE TO RECEIVE NEWS AND OFFERS FROM US

When you provide your phone number and/or email address on our websites, you automatically agree that your data be used for direct marketing purposes (sending newsletters or SMS messages).

Your consent to receive news is valid for 5 years. After this term, your data will be destroyed or securely and irrevocably anonymized unless they are used for other lawful purposes.

You can revoke your consent to use your data for direct marketing purposes at any time by clicking the unsubscribe link at the bottom of the newsletter we send or by making a request to mailing@neoross.com

TO CONTACT US

To provide us with feedback, requests, or inquiries, you can do so by phone, mail, email, or using the social network Facebook.

To respond to your inquiries, we use the contact information you provided: name, surname, phone number, email address, residential address, etc.

We use this data as long as necessary to communicate with you, but not longer than 2 years.

WHAT RIGHTS DO DATA PROTECTION LAWS GRANT YOU?

You have the following rights:

The right to be informed about the processing of your personal data;
The right to access your personal data and how they are processed, i.e., to receive information about the storage period of personal data, the technical and organizational measures applied to ensure data security, information from which sources and what personal data are collected, for what purpose they are processed, to whom they are provided;
The right to require correction, destruction of your personal data, or suspension, except for storage, of your personal data processing activities, when the data are processed not in compliance with legal provisions;
The right to object to the processing of your personal data, except in cases when these personal data are processed for a legitimate interest pursued by us or a third party to whom the personal data are provided, and if your interests are not more important;
The right to demand that your personal data be destroyed;
The right to demand that the processing of personal data be restricted;
The right to demand that the personal data being processed, if processed by automated means, be transferred to another party, if technically possible;
The right to file a complaint about the processing of personal data to the State Data Protection Inspectorate.

To exercise these rights, you must personally, by mail, via courier, or by email, submit to us a written request for the implementation of your rights and confirm your identity by presenting a personal document or in another manner prescribed by law or by electronic communication means that allow proper identification of the person to confirm your identity.

We will respond to your request within 15 calendar days.

WHOM DO WE DISCLOSE YOUR INFORMATION TO?

We do not provide your data to third parties without your prior consent, except as required by law or to law enforcement authorities to investigate violations of the law.

Your data may be transferred to data processors who provide services (perform work) and process data on our behalf. Data processors provide website hosting, data center and/or server rental services, marketing and customer relationship management systems, data analysis, and other services. Some data processors may be located outside the European Union.

Data processors are authorized to process your data only according to our instructions and only to the extent necessary to properly fulfill the obligations set out in the contract. We strive to ensure that data processors have also implemented appropriate organizational and technical security measures and maintain the confidentiality of personal data.

When you visit the Data Controller's website, we want to provide content and features tailored specifically to your needs. This requires cookies.

Cookies are small pieces of information that are automatically created while browsing a website and are stored on your computer or another terminal device. They help the Data Controller recognize you as a previous visitor to a certain website, save your history of visits to the website, and tailor content accordingly.

Cookies also help ensure smooth operation of websites, allow monitoring the duration and frequency of visits to websites, and collect statistical information about the number of visitors to the websites.

FINAL PROVISIONS

Amendments or changes to the Privacy Policy become effective from the day they are posted on the Website.

When the Data Subject uses the Website and/or the services provided by the Data Controller after amendments or changes to the Privacy Policy, it is considered that the Data Subject does not object to such amendments or changes.

If you have any questions about the information provided in this Privacy Policy, please contact us in any way convenient for you: by phone +33 658 946 121 or by email mailing@neoross.com.